About Us

Since 2001, Cruiser Customizing, Inc. has been FULFILLING YOUR PASSION with great product selection, fair prices, excellent customer service and thousands of comprehensive product reviews. We are committed to serving Metric, Harley and Goldwing bikers and ensuring that they have a great riding experience. You told us that shipping has been too slow. We listened! In January of 2012, we relocated our fulfillment center to LaVergne, TN—not far from the FedEx hub of Nashville. We want your accessories and gear to reach you quickly—and that puts you on the road and doing what you love faster! It’s also our goal to provide a web and phone shopping experience that’s second to none. You can always call us for detailed information, fitment specs and even to shoot the breeze about your latest great ride. In addition to products, we offer our customers a great community where they can share ideas, pictures and hang out with other bikers. We’re here to get you what you need, and we’ll never let you down. Welcome to the Cruiser Customizing family!

How We Strive to Fulfill Your Passion:

Related Links:   Meet Our TN Fulfillment Team
    Meet Customer Care Rep: David L.
    CruiserCustomizing.com Commercial
    Halloween at Cruiser 2011
Uwe Druckenmueller
Founder & Chairman

Hi guys and gals, my name is Uwe (pronounced oo-vay) Druckenmüller. I'm an import from Germany, and live in the US since '97. In 2001, I decided to combine my passion for motorcycles and technology and turn it into a business—CruiserCustomizing.com was born. In just a few years we have grown into the largest online metric cruiser store and online community. We have a passionate team here at CC who will take care of all your parts and accessory needs, we guarantee it! In 2012, we relaunched our online community at cruiser.MotoTribe.com. It's a happening place, and I invite every biker to join us.

Ride Safe! Ride Often! UWE (uwe999)

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Sudhir Aggarwal
Chief Executive Officer

My goal is that we take care of each customer as an individual. We understand that riding is a critical part of the lives of our customers, a lifestyle and a passion. I am proud of the managers and staff at Cruiser Customizing and their dedication to taking care of every biker’s needs and making the riding experience as satisfying as possible. Our goal is to provide a great web and phone shopping experience— a broad and current product set; great phone support, good prices; cost effective and timely delivery; detailed information on the products, fitment and installation; quality reviews; and a proactive effort to resolve each customer’s questions and issues. My hope is new customers become part of the Cruiser family.

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Peter Vermeulen
Director of Finance

My department takes care of all money related items. We make sure there are no leaky buckets in the transaction process and order flow, providing the means to an outstanding customer experience. In 2012, we have committed to improving our international customer experience—from customs and delivery time to country-specific promotions. Our accounting manager, Ramsey is a track rider enthusiast and was awarded the Yamaha amateur builder of the year 2011. Kelli and I don’t ride, but on a windy afternoon you can find me windsurfing on one of the many waterways in the bay area. From that perspective, I too enjoy a smooth ride with the wind blowing in my face!

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Kyle Bradshaw
Product & Installation Specialist

My name is Kyle (Manybikes) Bradshaw, and I've been riding for 27 years. Since 2003, my role here at Cruiser Customizing has been all about fulfilling your passion by enhancing your riding experience. When it comes down to it, I am here to test products, show you how they work, answer any questions, and make recommendations based upon real world experiences. You've probably read some of my member reviews, watched an installation video, heard my voice while on hold, or chatted with me on Facebook. It is my wish that every one of your rides is the best ride possible.

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Chris Williams
Director of Product Group

The Product Group is a combination of Purchasing, Merchandising, and Product Administration. The team’s goal is to have a wide selection of merchandise available to our customers at the best price we can find, and get it out to the customer in the shortest amount of time possible. We always try to identify new and exciting brands, and we are always scouring the market for crazy deals that we can pass on to our customers so they can save some money and get down the road.

Being a rider myself I know the importance of getting what you need in order to get it on your bike and enjoy your ride. As Director of the Product Group, I truly love what I do!

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Josh Miller
Customer Care Manager

Hi my name is Josh Miller I have been with Cruiser Customizing since the summer of 2004. I manage the Customer Care and Telesales team. If you call, email , or chat with us you are talking to my group. I am very proud of our talented team. Everyone is passionate about what they do, and we love sharing that passion with you, the customer. We know if you're not happy, you won't be back. If you are, you'll tell your friends! It's our goal to make sure your shopping experience is outstanding! If it's not, let us know. If it is, even better! Keep in touch!

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Eric Garrison
Director of Marketing

Hello! It's a pleasure to meet everyone! Everyone on the marketing team is dedicated to helping the customer get great offers, and also a great web experience. We are working to help you find the right part and the right offer at the right time.

I've been with Cruiser for over a year now, and it's been a great experience. Contact me if you are looking for any specific promotions, or you want to share with me what YOU would like to see on our website.

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Dennis Gama
Director of Fulfillment

Boxes in. Boxes out. That is how some fulfillment centers treat their customers' orders. I do my best to instill into our staff that your order is more than just a box of stuff. We are fulfilling someone’s (yours) passion, and we need pack it like we would want to receive it ourselves. While I do not ride, I do cruise. I own a 1938 Chevrolet Sedan (street rod) and really enjoy going on runs with a group of friends. We sometimes do day runs, and a few times a year we go on weekend excursions. This helps me understand the passion that riders have and gives me the passion to get your order right and shipped on time.

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Alex Herrera
Director of IT

My goal in IT is to provide a fast, secure, and easy to use website. Our focus is the customer experience and driving initiatives to continuously improve upon it. We strive to fulfill your passion of riding and understand that our website is your tool to get what you need when you need it. We measure our success by your feedback, which we review weekly, and we're always open to your ideas and suggestions. Technology is my passion and it is very rewarding to use, find, and leverage it to help our Cruiser Customizing family.

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